Maintenance and Workforce Management for Utilities and Network Operators

Digital solutions simplify planning, documentation, and organization

With GreenGate, you consolidate all planning, documentation, and organizational processes in a single system as your solution for workforce management and operations management. This reduces operating costs, ensures low-disruption operations, and lets you manage your workflows efficiently and purposefully.

As a network operator, you face the challenge of complying with numerous legal requirements while continuously ensuring the security of supply for your network. Disruptions must be avoided wherever possible or resolved as quickly as possible. At the same time, you are responsible for the efficient organization of operational processes and deployments – including needs-based workforce scheduling.

Faced with these challenges, the scheduling solution was developed as part of the “COMORES” research project. COMORES was funded by the German Federal Ministry of Education and Research (BMBF) under the “KMU-innovativ” funding initiative. The project management organization was the German Aerospace Center (DLR).

That’s why so many companies trust us.

Your advantages from using GreenGate software

  • Efficient organization of operations and maintenance processes through needs-based capacity planning
  • Shorter response times in the event of a fault
  • Implementation of legal requirements, guidelines, and standards
  • Ensuring operational safety of plants and equipment
  • Reduced capital commitment by minimizing spare parts inventory

Workforce Management Software – Areas of Application

Our workforce management software supports you in a wide range of application areas and can be used across industries. It is particularly well suited to the following sectors:

    • Network operators for gas, water, electricity, and district heating
    • Water management (drinking water supply, wastewater disposal, water protection)
    • Meter management, service connection management
    • Public lighting
    • Renewable energy: wind farms, solar installations

    The technical implementation of our applications is based on legal frameworks such as the German Energy Industry Act (EnWG), regulations of the Federal Network Agency for Electricity, Gas, and Telecommunications (BNetzA), and the requirements of industry associations BDEW, VDE, DVGW, AGFW, and DWA.

Our customers operate the following with GS-Service

11,000 km of pipe network

110,000 km of distribution network

>3,000,000 residents

The workforce management scheduling tool supports dispatchers in their daily work.

The tool generates scheduling proposals that

  • achieve an optimal balance between even employee workload and short travel distances,
  • incorporate all orders already scheduled in advance, and
  • take required qualifications into account for workforce scheduling.

Take advantage of the opportunities offered by optimized workforce deployment. Scheduling for network operations supports you in dispatching geographically distributed tasks while taking into account the resources, qualifications, workload, and appointments of your employees. In this way, our smart software solutions ensure that you deploy your staff according to actual needs. Dispatching is interactive and responds dynamically to new requirements, such as fault events. The dispatcher can create ad-hoc tasks and add them to the schedule. The integrated map gives you a constant overview of employee locations and routes. This ensures your workforce scheduling meets a wide range of requirements.

Scheduling in the Workforce Management System: Simple, secure, state of the art

  • Graphical display of routes, locations, and tasks
  • Calculation of scheduling proposals optimized by route and employee workload
  • Manual dispatching of workforce deployment also possible

Useful Blueprints for Utilities

Blueprints are ready-made solutions for various tasks and challenges that you can implement with our software. By implementing Blueprints, you can get started faster: you can take advantage of our workforce management software right away. Take a look here to see which topics are relevant to you.

Mobile Solutions for Workforce Management

Especially in the utilities sector, it’s not just dispatchers who are in demand – fieldwork also plays a key role. Whether checking lines or maintaining and replacing meters: recording, processing, and documenting any damage needs to happen quickly. On-site, of course. Take advantage of the intuitive user interface in our mobile application.

Discover more case studies from your industry

NetzWerkStadt GmbH & Co. KG

Hall AG Group of Companies

Elektrizitätswerke des Kantons Zürich (EKZ)

Rhein-Sieg Netz GmbH

No other software is so flexible that you as a user can map your use cases exactly as you need them.

Thomas Bohnenkamp, Project Manager Department Network Planning, Network Service, Metering Point Operation

Contact us

If you would like to find out more about how our software can support you in your daily work as an energy producer or network operator, call us or fill out the form here. We will get back to you promptly.