Instandhaltungssoftware für Industrie, Versorger und Windkraft
More than just maintenance: GreenGate Software
Why companies rely on GreenGate, and how you can manage your operations with GreenGate Software
GreenGate offers a powerful platform for the digital operations management and maintenance of technical infrastructures. Proven in the field. Developed for demanding processes. Highly customizable.
For decades, industrial companies, municipal utilities, network operators, and energy suppliers have valued the GreenGate concept of state-of-the-art software that adapts to the operation – not the other way around.
- GreenGate provides applications for desktop, web, or mobile: All participants work with up-to-date data at all times and seamlessly access the information they need for optimal decisions and smooth processes.
- GreenGate has No-Code & Low-Code in its DNA: The platform can be flexibly adapted to individual requirements – quickly, effectively, and without complex programming.
- GreenGate stays ahead of the curve: Standardized blueprints and proven best practices enable rapid implementation and create the basis for continuous development.
- GreenGate thinks and acts integratively: Heterogeneous IT landscapes are the rule in businesses – the seamless integration of GreenGate Software takes place via unidirectional and bidirectional interfaces.
What is GreenGate Software and what can I use it for?
GreenGate Software – Highlights at a glance
Over 25 years of experience in demanding customer projects
Specific know-how and expertise for various industries
Consistent No-Code/Low-Code approach for maximum flexibility
Configure instead of program – adjustments without software development
Modern, intuitive user interfaces on desktop, web, and mobile
Scalable from single sites to large corporations
High standardization possible through blueprints (best practice)
Flexible deployment – on-premise or as SaaS from the cloud
GreenGate Software in detail: Functions
Order Management and Operations Management
Plan – control – document: Task management as the heart of GreenGate software
Order management is the central control point for operational management. It controls the entire lifecycle of a work order and thus the real processes in the company – from creation and planning to execution and full documentation.
Defined once, usable forever: The use of intelligent task and activity definitions is a core feature of the GreenGate platform. This allows even complex workflows to be created and standardized with just a few clicks based on predefined activities, test steps, and results.
In addition to recurring maintenance orders, GreenGate also supports ad-hoc orders, measures for deficiency rectification, and orders for troubleshooting. Automated workflows, follow-up orders, and event-driven processes ensure the consistent documentation of all maintenance measures.
Functions included in order management at a glance
Automatic creation of recurring maintenance, inspection, and follow-up orders
Ad-hoc, deficiency, and fault orders for all types of maintenance
Reusable task definitions with predefined activities, test steps, and results
Automated workflows and event-driven order generation
Flexible prioritization, scheduling, and dispatching of orders
Mobile processing with digital feedback of all work
Complete documentation and history of all measures carried out
Many systems only generate an empty order that must be filled manually. GreenGate, on the other hand, automatically generates a complete work order based on a task definition. Noted are, for example:
- Required activities
- Expected results
- Documents and work instructions such as safety information
- Test and measurement values
- Material and resource references
That’s why so many companies trust us.
Dispatching & Planning Board
Plan and coordinate orders, resources, and dates easily via drag & drop
With the planning board, you dispatch orders, employees, and equipment. Tasks are assigned to individual employees, teams, or work packages via drag & drop and rescheduled if necessary. Availability, qualifications, deadlines, and current processing statuses are transparently available at all times. In combination with map integration and the mobile application, a consistent dispatching process is created – from planning and execution to digital feedback in the field.
Functions at a glance
- Intuitive dispatching of orders via drag & drop
- Graphical planning board for employees, teams, and resources
- Flexible deployment planning taking into account qualifications, availability, and absences
- Quick rescheduling in case of deadline changes or disruptions
- Dispatching and tour planning directly via the map view
- Real-time transfer of orders to GS-Works including status feedback
- Overview of open, planned, and completed orders
Resource Planning & Tour Management
Plan deployments – deploy resources – organize tours via drag & drop
With resource planning, you coordinate orders, employees, and vehicles. The graphical planning board allows for easy assignment of work orders via drag & drop – qualifications, availability, shift plans, and absences are automatically taken into account. Orders can be grouped into work packages and tours and reorganized in case of changes. The combination of the planning board, map integration, and mobile application, which ensures the accessibility of technicians on-site, creates a seamless dispatching process.
Functions at a glance
- Graphical resource planning and dispatching via drag & drop
- Formation of tours and work packages for optimal utilization
- Automatic consideration of qualifications, shift plans, on-call duties, and absences
- Flexible rescheduling in case of deadline changes, disruptions, or staff shortages
- Map-based planning with direct geographical assignment of deployment locations
- Overview of utilization, capacities, and processing status in real time
- Direct transfer of dispatched orders to GS-Works including digital feedback of the work
GIS Integration & Map Functions
Use spatial information intelligently – for planning, dispatching, and mobile deployment
The integrated map functionality connects your maintenance processes with geographical information. This makes assets, orders, defects, events, and resources directly visible on the map. This allows deployments to be planned, coordinated, and carried out faster because dispatchers and employees have a spatial overview of the current work status at all times.
Thanks to open GIS standards and the connection of leading geographic information systems, GreenGate integrates seamlessly into existing system landscapes. Whether in the office or mobile on-site – maps become the central tool for navigation, dispatching, and location-based work.
Functions at a glance
- Display of assets, orders, defects, and events on interactive maps
- Integration of leading GIS systems such as Smallworld, ArcGIS, CAIGOS, Magellan, and QGIS
- Support for open OGC standards such as WMS, WMTS, and WFS
- Integration of background maps, aerial photographs, and ALKIS data
- Location-based dispatching as well as tour and deployment planning
- Direct navigation to the deployment site and mobile map view with GPS support
- Seamless use in desktop, web, and mobile applications
Spare Parts & Material Management
Material and spare parts available at all times
With spare parts and material management, you manage items, stock levels, spare parts, and consumables centrally in a common module. All materials are directly linked to assets, equipment, and work orders and are available for maintenance. Material reservations, withdrawals, and stock changes are fully documented. This creates transparency regarding availability, consumption, and costs.
Functions at a glance
- Central management of spare parts, consumables, and stock levels
- Direct assignment of materials to assets, equipment, and work orders
- Material reservation and automatic provision for planned orders
- Complete documentation of stock movements, withdrawals, and stock changes
- Support for barcodes and QR codes for fast material recording
- Inventories, minimum stock levels, and stock control
- Integration with ERP systems for procurement, warehouse management, and controlling
No other software is so flexible that you as a user can map your use cases exactly as you need them.
Thomas Bohnenkamp, Project Manager Department Network Planning, Network Service, Metering Point Operation
Project Planning
Plan, control, and monitor projects, measures, and resources centrally
With project management, you plan and coordinate projects of any size – from individual measures to extensive investment and maintenance projects. Tasks, milestones, resources, deadlines, and costs are managed centrally and seamlessly linked with operational maintenance processes and orders. Those responsible maintain an overview of project progress, utilization, and open tasks at all times.
Functions at a glance
- Planning and control of projects, measures, and work packages
- Structuring of projects into tasks, milestones, and project phases
- Central schedule, resource, and capacity planning
- Direct linking with orders, assets, and equipment
- Transparent monitoring of project progress, deadlines, and costs
- Mobile processing and feedback of all project tasks
- Comprehensive evaluations and dashboards for project controlling
Personnel Planning & Time Tracking
Record working hours – plan availability – keep an eye on resources
The operational calendar and time tracking create transparency regarding the availability of your employees. They are the basis for needs-based personnel deployment planning. Vacation times, training, illnesses, and other absences are managed centrally and are immediately available for dispatching, order planning, and operations management. Working hours can be recorded flexibly via list, calendar, or start-stop method and assigned directly to the corresponding assets, activities, or cost centers. This results in complete performance records, up-to-date information for controlling, and an optimal basis for planning resources and capacities.
Functions at a glance
- Central management of working hours, vacation, illness, and other absences
- Graphical operational calendar with individual daily, weekly, and monthly views
- Transparent display of the availability of employees and teams
- Integration of on-call duties into personnel deployment planning
- Flexible time tracking with direct assignment to tasks, assets, and cost centers
- Basis for resource planning, performance records, and controlling
- Optimized for desktop, tablet, and smartphone
On-Call Duty & Readiness Planning
Plan and organize on-call duties and quickly find the right contact persons in the event of a fault
With the on-call planner, you organize on-call duties clearly and reliably. On-call duties can be structured by areas, divisions (gas, water, electricity), or supply areas and assigned to the respective roles. The on-call board provides transparent information about planned, ongoing, and already completed on-call duties.
In the event of a fault, the control center or dispatching immediately knows which employee is currently responsible for the respective area. This shortens response times, organizes substitutions transparently, and significantly simplifies deployment coordination.
Functions at a glance
- Planning of on-call duties by areas, divisions, and supply areas
- Automatic creation of on-call plans according to freely configurable planning patterns – up to one year in advance
- Flexible assignment of roles, on-call functions, and employees
- Overview of planned, current, and already completed on-call duties
- Easy swapping and rescheduling of on-call duties via drag & drop
- Quickly find the responsible contact persons in the event of a fault
- Optimal support for control center, dispatching, and fault management
Document Management
Manage documents centrally and make them available where they are needed
Integrated document management means: You manage technical documents, plans, operating instructions, test reports, photos, and much more information centrally on a common platform. This is the so-called Single Source of Truth. All documents can be logically linked for greater operational efficiency – with assets, components, orders, items, spare parts, events, or personnel.
Functions at a glance
- Central management of all technical and commercial documents
- Direct linking with assets, orders, projects, spare parts, and events
- Powerful full-text, keyword, and category search
- Object-related storage with integrated document preview
- Check-in and check-out of documents via drag & drop
- Mobile provision and automatic transfer of documents into orders and checklists
- Integration of external document management and archiving systems such as enaio, EASY Archive, or ELO
Analysis & Live Dashboards
Transparent key figures – meaningful evaluations – well-founded decisions
GreenGate transforms operational data into valuable decision-making bases. Dashboards, reports, and evaluations allow for an up-to-date overview of the condition of your assets, ongoing orders, costs, resources, and key figures at any time. Information is clearly visualized. It can be individually tailored to different roles and responsibilities.
From international maintenance key figures such as MTTR and MTBF to industry-specific and regulatory reports such as the SüwVO or the mandatory reports to the Federal Network Agency – GreenGate delivers the information you need for operations, controlling, and compliance.
Functions at a glance
- Interactive live dashboards with real-time key figures and KPIs
- Individually configurable reports, evaluations, and key figure cockpits
- Analysis of orders, defects, faults, events, and asset conditions
- Cost, material, resource, and performance controlling
- Powerful filter, grouping, and drill-down analyses
- Automated sending of reports as well as export to PDF, Excel, and other formats
- Connection to Microsoft Power BI and other BI solutions via the GreenGate REST API
Always and everywhere: Workforce Management with the GreenGate Mobile App
The mobile GreenGate app GS-Works provides your employees with work orders, asset data, checklists, and documentation at any time on their smartphone or tablet
With the mobile GreenGate app, you bring your maintenance processes exactly to where the work takes place. Work orders, asset data, checklists, and documentation are available to your employees at any time on their smartphone or tablet. Checklists can be processed and documented completely digitally and reported back immediately to the central system. Thanks to the hybrid online/offline operation, your team remains capable of working at all times, even without network coverage. Modern technologies such as QR codes, barcodes, NFC tags, and integrated AI functions support daily work and ensure efficient, transparent, and consistent maintenance.
Functions at a glance
- Mobile processing and feedback of maintenance, inspections, faults, and work orders
- Online and offline operation with automatic synchronization
- Identification of assets via QR codes, barcodes, and NFC tags
- Digital checklists, inspections, and structured data collection
- Mobile documentation with photos, videos, voice notes, and comments
- Integrated maps, GPS, and navigation to the deployment site
- Mobile time tracking, feedback of material consumption, recording of km/travel time
Integration & Interfaces
Seamless. Silent. And truly effective: Connect GreenGate with your existing IT landscape
GreenGate unfolds its full potential as a central information and process platform in interaction with your existing systems. Thanks to flexible interfaces and open APIs, GreenGate integrates seamlessly into your IT landscape and connects people, processes, and data across system boundaries.
The GreenGate REST API forms the basis for secure and high-performance data exchange with third-party systems. It enables access to master data, operational data, documents, processes, and other information, thereby creating the basis for individual integrations, automations, and digital workflows.
From ERP and GIS systems to control technology, DMS solutions, portal solutions, and IoT platforms to individual specialist applications – information is exchanged automatically, avoiding media breaks. This creates a consistent database for well-founded decisions and smooth processes.
Don’t see the right interface? We are also happy to implement individual integrations for your system environment.
GreenGate REST API – the integration platform
The GreenGate REST API is the digital backbone for the integration of your system landscape
The GreenGate REST API makes your data and processes available where they are needed. Whether customer portal, mobile application, IoT platform, AI solution, or individual corporate software – with the open and powerful programming interface, you integrate GreenGate seamlessly into your existing IT landscape and create consistent digital processes.
Extensive functions for accessing asset structures, master data, orders, documents, checklists, messages, measured values, and much more information are available via the API. In addition to pure data exchange, business processes and functions of the GreenGate platform can also be specifically used and automated.
The GreenGate REST API thus forms the basis for individual extensions, innovative digital services, and the easy connection of ERP, GIS, PLS, and portal systems. At the same time, you remain independent of manufacturers, programming languages, and technologies and create a future-proof platform that can be flexibly adapted to new requirements.
Contact us
If you have further questions on this topic, call us or fill out the form here. We will get back to you as soon as possible.
Your Contact Person
Thomas Zapp
International Sales Engineer
Email: t.zapp@greengate.de
Tel.: +49 2243 92307 52
