Email Notification

Automatic email notification at a glance

For emails to be sent via the TaskDueDateNotifier, the GreenGate MessageService must be set up. The TaskDueDateNotifier is designed to provide immediate operational support in daily practice.

• Targeted information distribution: Static or dynamic recipient assignments ensure that relevant people are automatically informed.
• Better transparency and planning: The tabular display with task and object details provides a quick overview of open tasks.
• More efficient process control: Early information enables proactive action and supports downstream work and decision-making processes (reduced latency times).

Your benefits when using automatic email notifications in GreenGate software

• Improved deadline compliance: Early alerts about upcoming or overdue tasks help ensure deadlines are met more reliably.
• Automated communication: Email notifications are sent automatically, reducing manual effort.
• High flexibility through customizable notification rules: Different notifications can be set up for specific categories, time periods, or task types.

Email notification for upcoming or overdue tasks in GS-Service

Tasks are clearly summarized in the GreenGate TaskDueDateNotifier in a structured table containing relevant information such as title, due date, responsibility, and object details. If GS-Web is installed, the table includes a hyperlink to the task.

Flexible filter and notification rules allow notifications to be tailored precisely to different requirements. Any number of notification rules can be created – for example:

• one email covering all overdue tasks in the “Electrical” category
• another email covering all tasks due within the next two weeks

The task list can be filtered by task type, category, and definition, as well as through the object tree. Recipients can be addressed directly. They can either be entered statically in the GS.config or assigned dynamically via various parameters in an object property (e.g., a reference to a personnel object or contact) or as the person responsible for the task.

By default, overdue tasks are sent, but a parameter can also be used to include all tasks due within X days. The subject line and info text above the table in the email can also be customized. Different notification rules can be scheduled at various times using Windows Task Scheduler.

Suitable for use in the following industries

• Municipal utilities and public enterprises
• Network operators
• Water management
• Industrial companies
• Service technician providers
• Waste management companies
• Highway/road maintenance authorities

Software used

• GS-Manager (desktop application)
• GS-Works (mobile app)
• GS-Web (browser-based app)
• MessageService (service)

Reference customer

Lechwerke AG