{"id":9878,"date":"2026-07-29T11:13:04","date_gmt":"2026-07-29T10:13:04","guid":{"rendered":"https:\/\/www.greengate.de\/references\/simon-group-customer-success-story\/"},"modified":"2026-10-09T06:56:29","modified_gmt":"2026-10-09T05:56:29","slug":"simon-group-customer-success-story","status":"publish","type":"page","link":"https:\/\/www.greengate.de\/en\/references\/simon-group-customer-success-story\/","title":{"rendered":"Simon Group Customer Success Story"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"9878\" class=\"elementor elementor-9878 elementor-8521\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ad7f6b0 e-flex e-con-boxed e-con e-parent\" data-id=\"ad7f6b0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1ee8f6d8 e-flex e-con-boxed e-con e-child\" data-id=\"1ee8f6d8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6a34048c elementor-widget elementor-widget-text-editor\" data-id=\"6a34048c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Reference Customer | Case Study<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-188567c4 elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"188567c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Why the Mobile App Changes Everything<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6de86a05 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"6de86a05\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#KeyFacts\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Discover key facts<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9e99537 e-flex e-con-boxed e-con e-parent\" data-id=\"9e99537\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d04c56b elementor-widget elementor-widget-template\" data-id=\"d04c56b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"container\" data-elementor-id=\"6176\" class=\"elementor elementor-6176\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-55099f6b e-flex e-con-boxed e-con e-parent\" data-id=\"55099f6b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2c82c506 elementor-widget elementor-widget-breadcrumbs\" data-id=\"2c82c506\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t\t<nav id=\"breadcrumbs\"><span><span><a href=\"https:\/\/www.greengate.de\/en\/\">Home<\/a><\/span><\/span><\/nav>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-53bcb4b e-flex e-con-boxed e-con e-parent\" data-id=\"53bcb4b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-27628f93 e-con-full e-flex e-con e-child\" data-id=\"27628f93\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4ecf1966 elementor-widget elementor-widget-text-editor\" data-id=\"4ecf1966\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>Metalworking specialist SIMON GROUP: maintenance powered by the mobile app GS-Web since 2022<\/h2><div><p>With GreenGate&#8217;s (D\/CH) GS-Service software suite as its intelligent data hub, SIMON GROUP gets the people, machines and processes working together more effectively and sustainably. The mobile app GS-Web in particular brings the Swabian company tangible maintenance benefits for four companies on site. Teams can plan better with overviews of completed and outstanding tasks, schedule personnel more efficiently, prepare for audits simply and consistently, and spot the cost drivers in their machine park. The improvement is plain to see.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-44fba01f e-con-full e-flex e-con e-child\" data-id=\"44fba01f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-68d64a15 elementor-toc--minimized-on-tablet elementor-widget elementor-widget-table-of-contents\" data-id=\"68d64a15\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;headings_by_tags&quot;:[&quot;h2&quot;,&quot;h3&quot;],&quot;exclude_headings_by_selector&quot;:[],&quot;no_headings_message&quot;:&quot;No headings were found on this page.&quot;,&quot;marker_view&quot;:&quot;numbers&quot;,&quot;minimize_box&quot;:&quot;yes&quot;,&quot;minimized_on&quot;:&quot;tablet&quot;,&quot;hierarchical_view&quot;:&quot;yes&quot;,&quot;min_height&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"table-of-contents.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-toc__header\">\n\t\t\t\t\t\t<h4 class=\"elementor-toc__header-title\">\n\t\t\t\tIn this case study:\t\t\t<\/h4>\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-toc__toggle-button elementor-toc__toggle-button--expand\" role=\"button\" tabindex=\"0\" aria-controls=\"elementor-toc__68d64a15\" aria-expanded=\"true\" aria-label=\"Open table of contents\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div>\n\t\t\t\t<div class=\"elementor-toc__toggle-button elementor-toc__toggle-button--collapse\" role=\"button\" tabindex=\"0\" aria-controls=\"elementor-toc__68d64a15\" aria-expanded=\"true\" aria-label=\"Close table of contents\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<div id=\"elementor-toc__68d64a15\" class=\"elementor-toc__body\">\n\t\t\t<div class=\"elementor-toc__spinner-container\">\n\t\t\t\t<svg class=\"elementor-toc__spinner eicon-animation-spin e-font-icon-svg e-eicon-loading\" aria-hidden=\"true\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M500 975V858C696 858 858 696 858 500S696 142 500 142 142 304 142 500H25C25 237 238 25 500 25S975 237 975 500 763 975 500 975Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3ca276fd e-flex e-con-boxed e-con e-parent\" data-id=\"3ca276fd\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1f93325 elementor-widget elementor-widget-menu-anchor\" data-id=\"1f93325\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"KeyFacts\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-367af13c e-con-full e-flex e-con e-child\" data-id=\"367af13c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-513cfbbb elementor-widget elementor-widget-text-editor\" data-id=\"513cfbbb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>Key Facts of the Case Study: GS-Service in Use at Simon Group<\/h2><p>SIMON GROUP employs around 740 people and is headquartered in Aichhalden near Schramberg (Baden-W\u00fcrttemberg). The company group, which belongs to the publicly listed INDUS Holding AG, evolved from the company Karl Simon, founded in 1918. Under the umbrella of SIMON GROUP, four companies are united: Karl SIMON GmbH &#038; Co. KG, BETEK GmbH &#038; Co. KG, SIMON Sinterlutions GmbH &#038; Co. KG, and SITEK \u2013 A BETEK BRAND, as well as the business divisions SIMON Tooling and SIMON Analytics. In addition to the main plant in Aichhalden, BETEK operates a production site in Taicang, China, and maintains a sales office in the USA.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-47983f83 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"47983f83\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-232669a4 e-con-full e-flex e-con e-child\" data-id=\"232669a4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-1f32defd e-con-full e-flex e-con e-child\" data-id=\"1f32defd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-44ad3afc elementor-widget elementor-widget-text-editor\" data-id=\"44ad3afc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3><span style=\"color: #ffffff;\">Industry: Metal Processing<\/span><\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-33387447 e-con-full e-flex e-con e-child\" data-id=\"33387447\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-743810ce elementor-widget elementor-widget-text-editor\" data-id=\"743810ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3>Software Used:<\/h3><p>GS-Service \u2013 GS-Manager; GS-Web<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dc0c18d elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"dc0c18d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8c665a1 e-con-full e-flex e-con e-child\" data-id=\"8c665a1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5894a205 elementor-widget elementor-widget-text-editor\" data-id=\"5894a205\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3><span style=\"color: #ffffff;\"><span style=\"caret-color: #ffffff;\">Supported processes:<\/span><\/span><\/h3><ul><li>Technical documentation for machinery and equipment<\/li><li>Digital recording of operating resources, spare parts, personnel with qualifications, etc.<\/li><li>Maintenance and technical operations management by the Technical Services department (metalworking shop, electrical workshop, warehouse, etc.)<\/li><li>Planning, control, and documentation of maintenance and inspection intervals<\/li><li>Fault management<\/li><li>Coordination of repair and maintenance teams<\/li><li>Support during audits<\/li><li>Feedback to the in-house plant engineering department regarding equipment performance<\/li><li>Monitoring\/controlling\/reporting via dashboards<\/li><li><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6729b813 e-con-full e-flex e-con e-child\" data-id=\"6729b813\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3d3b09 elementor-widget elementor-widget-text-editor\" data-id=\"3d3b09\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3><span style=\"color: #ffffff;\"><span style=\"caret-color: #ffffff;\">Challenge:<\/span><\/span><\/h3><ul><li>Creation of a mobile interaction platform for all process participants<\/li><li>Establishment of a central source of information<\/li><li>Overcoming paper-based maintenance<\/li><li>Strategy shift toward predictive\/planned maintenance<\/li><li>High machine availability at low maintenance costs<\/li><li>Machine-specific recording of maintenance effort<\/li><li>Location- and time-independent documentation of the condition of machines\/systems and of processes<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-47fc8b2 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"47fc8b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5867974b e-con-full e-flex e-con e-child\" data-id=\"5867974b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-684aae2e elementor-widget elementor-widget-text-editor\" data-id=\"684aae2e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tApproach:<br\/>Digital capture of infrastructure and operating assets in GS-Service, inventory and analysis of operational processes, concept development with reconciliation and alignment of analog and virtual workflows, test deployment, training, go-live\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5948e459 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"5948e459\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4453cb2e e-con-full e-flex e-con e-child\" data-id=\"4453cb2e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6f8b1a75 elementor-widget elementor-widget-text-editor\" data-id=\"6f8b1a75\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3 style=\"font-style: normal; font-variant-caps: normal; letter-spacing: normal; text-transform: none; text-decoration: none; border-width: medium; font-family: Verdana; color: #000000; caret-color: #000000;\">Result:<\/h3><p>Comprehensive support for process analysis and concept development; implementation of the maintenance system; support for initial data entry; joint development and end-user training (key users); customizing, support<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1747941f e-flex e-con-boxed e-con e-parent\" data-id=\"1747941f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5ed07947 e-flex e-con-boxed e-con e-parent\" data-id=\"5ed07947\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3bc2cea3 e-con-full e-flex e-con e-child\" data-id=\"3bc2cea3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-17f672e2 elementor-widget elementor-widget-heading\" data-id=\"17f672e2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Centralized maintenance management<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5f9e264c elementor-widget elementor-widget-text-editor\" data-id=\"5f9e264c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The product portfolio is characterized by carbide-tipped wear tools for road construction, mining, crushing\/mixing, and agriculture. In addition, the SIMON GROUP produces series-manufactured metal powder parts for the automotive industry, power tools, and mechanical and plant engineering. The Group&#8217;s core competence is sintering. With sintering technology, complex geometries can be produced with high precision while avoiding material-intensive machining steps. The in-house toolmaking department, SIMON Tooling, develops, designs, and manufactures the company&#8217;s own tools and also offers its services to external customers. SIMON Analytics is a materials laboratory equipped with state-of-the-art instruments that is indispensable for quality assurance within the SIMON GROUP and also acts as a service provider for external customers. Maintenance within the Group is organized centrally and is carried out by the Technical Services (TD) department for all companies that run their operational business in neighboring production halls. Since 2019, 50 employees, including industrial mechanics and electronics technicians, have been handling servicing, maintenance, and repair with digital support.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5cd7e73f e-con-full e-flex e-con e-child\" data-id=\"5cd7e73f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4d67e57a elementor-widget elementor-widget-heading\" data-id=\"4d67e57a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Moving toward planned maintenance<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-56b3a0a2 elementor-widget elementor-widget-text-editor\" data-id=\"56b3a0a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Marcin Schulz, Team Leader Technical Services Mechanics, still remembers how maintenance was originally handled: &#8220;Everything was done by word of mouth \u2013 someone would call to say the machine wasn&#8217;t working and ask if we could take a look.&#8221; Reactive maintenance with rapid fault rectification was certainly a common and justifiable strategy across industries for decades \u2013 especially when latency was a secondary concern and longer production downtimes did not really matter. With the advent of IT, however, rationalization got underway, and with it the optimization of all assets and processes. In the 2010s, the full-scale digitalization of the SIMON GROUP, with its distributed production facilities requiring maintenance and its growing operational business, also reached maintenance.<\/p><p>Exactly the right decision, as maintenance expert Prof. Lennart Brumby explained in an interview with the trade magazine &#8216;Produktion&#8217; in August 2024: &#8220;We definitely need to move away from reactive work. If I&#8217;m more predictable, if I act proactively, I can prepare for the tasks at hand. I can approach it much more smartly.&#8221; Dennis Schneider, Team Leader Technical Services Central Warehouse at SIMON GROUP, agrees: &#8220;Maintenance may be the &#8216;fire department&#8217; in-house, but we definitely want to move more toward planned maintenance \u2013 with GS-Service, we have already made good progress.&#8221;<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-efe65bf e-con-full e-flex e-con e-child\" data-id=\"efe65bf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0290ce7 elementor-widget elementor-widget-heading\" data-id=\"0290ce7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">GS-Service at Simon Group<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-84bb124 elementor-widget elementor-widget-text-editor\" data-id=\"84bb124\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>What exactly does GS-Service, in use at SIMON GROUP since 2019, deliver in the field of maintenance and facility operations management? The software is an organization and control tool that enables companies to plan, schedule, control, document, manage, and evaluate their operational business on a single platform. Depending on requirements, the application runs on mobile devices and\/or at fixed workstations. GS-Service is the name of the software suite as a whole, with GS-Manager (desktop) and GS-Web (mobile application) as its core applications. The object-oriented software, designed as a scalable client\/server solution, is built on standard technology and runs on current Microsoft operating systems. Thanks to its open system architecture, GS-Service can be connected to other systems (GIS, ERP, DMS, etc.).<\/p><p>In the beginning, GS-Service at SIMON GROUP serves as the central data source, the so-called &#8220;Single Source of Truth&#8221;: it contains all machines and systems of the five companies, all equipment, the relevant employee data, and the maintenance processes that keep day-to-day operations running. Dennis Schneider explains: &#8220;A wide variety of systems are documented in GS-Service: from the large systems in the explosion-protected area and powder production to presses that shape the powder, vacuum furnaces, continuous furnaces, presses for calibrating the parts, and the machines for vibratory finishing, as well as testing machines and in-house builds from plant engineering \u2013 everything is recorded. The same applies to equipment, including PPE, oil drip pans, the more than 500 ladders and step stools in the plants, and around 200 industrial trucks.&#8221; The ERP is used to mirror objects, systems, orders, and articles, but nothing more: &#8220;The ERP itself was completely useless for our maintenance,&#8221; says Marcin Schulz. For this reason, in 2017 the Swabian company evaluated four expert systems for maintenance and also visited a GreenGate reference system in Switzerland. In addition, there were good discussions &#8220;always on an equal footing&#8221; with GreenGate IT on topics such as interfaces and master data management. The test system installed at the end of 2018 was convincing, as was the go-live in February 2019, initially on a trial basis in one plant for three months. &#8220;The system runs well, and it has to,&#8221; comments Dennis Schneider.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-56803baf e-flex e-con-boxed e-con e-parent\" data-id=\"56803baf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-79067e76 e-con-full e-flex e-con e-child\" data-id=\"79067e76\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1a5ba963 elementor-widget elementor-widget-image\" data-id=\"1a5ba963\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/www.greengate.de\/wp-content\/uploads\/2026\/07\/dennis-schneider-300x300.png\" class=\"attachment-medium size-medium wp-image-9882\" alt=\"Portrait Dennis Schneider\" srcset=\"https:\/\/www.greengate.de\/wp-content\/uploads\/2026\/07\/dennis-schneider-300x300.png 300w, https:\/\/www.greengate.de\/wp-content\/uploads\/2026\/07\/dennis-schneider-150x150.png 150w, https:\/\/www.greengate.de\/wp-content\/uploads\/2026\/07\/dennis-schneider-100x100.png 100w, https:\/\/www.greengate.de\/wp-content\/uploads\/2026\/07\/dennis-schneider.png 400w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-959ebda e-con-full e-flex e-con e-child\" data-id=\"959ebda\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-595871ea elementor-widget elementor-widget-text-editor\" data-id=\"595871ea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Just to operate a forklift and a crane, you need, among other things, a license, initial instruction, the annual refresher instruction, authorization from the company, etc. Or, for work orders for colleagues with a hot work permit, the fire alarm system has to be switched off. Here, a risk assessment covering areas, processes, and persons is built into GS. The information block is added to the work order automatically.<\/p><p>Dennis Schneider, Team Leader Technical Services Central Warehouse, SIMON GROUP<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8f5f31a e-flex e-con-boxed e-con e-parent\" data-id=\"8f5f31a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-879e4c4 e-con-full e-flex e-con e-child\" data-id=\"879e4c4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-424d27a elementor-widget elementor-widget-heading\" data-id=\"424d27a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Every worker has a tablet<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ae21e01 elementor-widget elementor-widget-text-editor\" data-id=\"ae21e01\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Smart maintenance handling based on GS-Service at SIMON GROUP today starts out very down to earth: &#8220;We now work largely paperless \u2013 every technician in mechanics, electrics and plant engineering, or logistics, has a tablet,&#8221; says Marcin Schulz. &#8220;Colleagues have all their tasks pushed to their tablets. On an intuitive user interface, the technician sees which planned and unplanned maintenance tasks are pending, including checklists.&#8221; What&#8217;s more: &#8220;Everyone can access critical spare parts lists needed at the machines. You can look up what has been done and open PDFs with circuit diagrams, plant drawings, and inspection data such as UVV (German accident prevention regulations), T\u00dcV, etc.&#8221; However, this has only been the case since 2022. In the interim, maintenance used a hybrid approach. Marcin Schulz explains how it worked: &#8220;We printed paper tickets with barcodes from GS-Service so that we could also book out material and assign it correctly to the respective service objects. So each employee received their task and barcode, etc. in paper format.&#8221; The system worked because, although it was more laborious than a purely digital approach, it was strictly geared toward practical use: via the feedback number, costs, spare parts, and effort were later booked directly to the machine when the data was transferred manually into GS-Service. The work order sheet also contained details about the machine (location, machine type), directly below it the task or fault description, as well as predefined activities (checklists) and computers accessible to authorized users in the immediate vicinity of the point of repair.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-62dc68e e-flex e-con-boxed e-con e-parent\" data-id=\"62dc68e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4cb95e3a e-con-full e-flex e-con e-child\" data-id=\"4cb95e3a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-13f91bab elementor-widget elementor-widget-image\" data-id=\"13f91bab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/www.greengate.de\/wp-content\/uploads\/2026\/07\/marcin-schulz-300x300.png\" class=\"attachment-medium size-medium wp-image-9881\" alt=\"Portrait marcin Schulz\" srcset=\"https:\/\/www.greengate.de\/wp-content\/uploads\/2026\/07\/marcin-schulz-300x300.png 300w, https:\/\/www.greengate.de\/wp-content\/uploads\/2026\/07\/marcin-schulz-150x150.png 150w, https:\/\/www.greengate.de\/wp-content\/uploads\/2026\/07\/marcin-schulz-100x100.png 100w, https:\/\/www.greengate.de\/wp-content\/uploads\/2026\/07\/marcin-schulz.png 400w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-39afa4b4 e-con-full e-flex e-con e-child\" data-id=\"39afa4b4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-36bdd443 elementor-widget elementor-widget-text-editor\" data-id=\"36bdd443\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We now work largely paperless [\u2026] our colleagues have all their tasks sent directly to their tablets. On an intuitive user interface, the technician can see which planned and unplanned maintenance tasks are due, including checklists.<\/p><p>Marcin Schulz, Team Leader Technical Services Mechanics, SIMON GROUP<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-624296b e-flex e-con-boxed e-con e-parent\" data-id=\"624296b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1ab6f27 e-con-full e-flex e-con e-child\" data-id=\"1ab6f27\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e02c486 elementor-widget elementor-widget-heading\" data-id=\"e02c486\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The Path to Mobile Maintenance with GS-Web<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ed6f782 elementor-widget elementor-widget-text-editor\" data-id=\"ed6f782\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>With the launch of GS-Web, the mobile GreenGate application for maintenance and facility operations, SIMON GROUP had the opportunity to achieve end-to-end digitalization without analog intermediate steps. The browser-based system (intranet\/internet) maps processes completely in role-based modules: from capacity-based work order planning, job preparation and area-based dispatching, through mobile work order processing, defect recording and incident reporting, to the analytical evaluation of technical and commercial KPIs. Synchronization with the central database takes place automatically and in real time. This means that, since 2022, manually transcribing handwritten work order sheets has simply been eliminated at SIMON GROUP. It also means, however, that technicians are across the board required to work with digital support. In practice, this means that planning and task assignments are sent automatically to the technicians via tablet. The task list includes, for example, scheduled recurring work such as inspection rounds that check supply lines for compressed air, gases, cooling water, etc., or repair orders that the shift supervisor submits after production downtime, a defect, or an incident.<\/p><p>Depending on the order, activities are guided by checklists. Either way, every machine (clearly identifiable on site by its label number) is a service object. Tasks are booked to the service object accordingly, and the service object links to the filing system where circuit diagrams, manuals, and images are stored, in each case whatever the respective team leader considers relevant. Finally, technical and commercial feedback is also submitted via the IT system. Before any work is carried out, the qualifications and certificates of the employees are always verified; these are consistently maintained in the GS system. GreenGate&#8217;s permit tool tracks deadlines inherently within the system so that records are always up to date. Dennis Schneider: &#8220;Just to operate a forklift or crane, you need, among other things, a driver&#8217;s license, initial instruction, annual instruction, authorization from the company, etc. Or, for jobs for colleagues with a hot work permit, the fire alarm system has to be switched off. For this, a risk assessment covering areas, processes, and persons is built into GS. The information block is automatically added to the work order.&#8221; Occupational health and safety, work safety, and legal protection go hand in hand here and benefit everyone: employees as well as the company. Information also flows into GS from the risk assessment of reported near misses, which by definition are sudden, unplanned events that do not result in significant injuries, illnesses, or property damage, but had the potential to do so. Marcin Schulz: &#8220;Dealing with the employers&#8217; liability insurance association works much like responding to inquiries from T\u00dcV and other authorities: instead of hurriedly pulling files from cabinets all over the place, in GS we have the evidence of exact conduct or of the regular equipment inspections, equipment checks, etc. at hand with just a few clicks.&#8221; SIMON GROUP has 3,000 objects alone that regularly require inspection under accident prevention regulations (UVV), so digitalization makes more sense every day. This also applies to ongoing optimization, such as greater maintenance effectiveness by matching and analyzing effort and cost centers, with working hours and materials booked automatically to the machine, or to improving the machine fleet itself. &#8220;There are systems that we build in their third or fourth generation,&#8221; says Marcin Schulz, &#8220;but data such as material consumed or working time expended are now available with clear distinction for the first time. On the basis of GS Service, we can also provide feedback to our own plant engineering.&#8221;<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3fe2fbab e-flex e-con-boxed e-con e-parent\" data-id=\"3fe2fbab\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7bb52161 e-con-full e-flex e-con e-child\" data-id=\"7bb52161\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-3f2baf6d e-con-full e-flex e-con e-child\" data-id=\"3f2baf6d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-77677a9a elementor-widget__width-inherit elementor-widget elementor-widget-counter\" data-id=\"77677a9a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">Spare Parts<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"1000\" data-to-value=\"42000\" data-from-value=\"0\">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\"><\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7608e37f e-con-full e-flex e-con e-child\" data-id=\"7608e37f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4462b175 elementor-widget__width-inherit elementor-widget elementor-widget-counter\" data-id=\"4462b175\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">Employees<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"1000\" data-to-value=\"740\" data-from-value=\"0\">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\"><\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3e4446f7 e-con-full e-flex e-con e-child\" data-id=\"3e4446f7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-531bb3f6 elementor-widget__width-inherit elementor-widget elementor-widget-counter\" data-id=\"531bb3f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">Ladders &amp; Steps<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"1000\" data-to-value=\"500\" data-from-value=\"0\" data-delimiter=\",\">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\"><\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8adc706 e-flex e-con-boxed e-con e-parent\" data-id=\"8adc706\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-01f0f79 e-con-full e-flex e-con e-child\" data-id=\"01f0f79\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e933cb2 elementor-widget elementor-widget-heading\" data-id=\"e933cb2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Short Round \u2013 Small Menu \u2013 Top Results<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7d9ed0b elementor-widget elementor-widget-text-editor\" data-id=\"7d9ed0b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>At management level, GS-Service has apparently been well received. Dennis Schneider grins: &#8220;We&#8217;re Swabians: not saying anything is praise enough. But in fact, of course, things are running much better than before. Secondary deviations are much lower thanks to the system \u2013 it also prompts targeted follow-up questions, so the whole process of searching for answers is eliminated for us. We create a dashboard in GS-Web with the KPI overview and forward it. That keeps everyone satisfied.&#8221;<br\/><br\/>According to Dennis Schneider and Marcin Schulz, initial reactions at plant level were mixed: &#8220;There&#8217;s the &#8216;we&#8217;ve always done it this way&#8217; faction, and then there&#8217;s the group with the attitude: finally, something new! It&#8217;s in the nature of things: younger employees find it much easier to work with and see the benefits \u2013 but of course, nobody gets around the system itself.&#8221; Marcin Schulz: &#8220;If the test users are enthusiastic and see the benefits, that carries over to the others \u2013 primarily because it comes from within their own ranks.&#8221;<br\/><br\/>There are many benefits in day-to-day work. One of them is direct access to 42,000 spare parts. &#8220;Colleagues can see in the system whether the spare part they need is available or not \u2013 so they don&#8217;t even have to go to the machine or the warehouse. That&#8217;s a relatively big plus for us at the plant.&#8221; If the item is not available, an inquiry is made or an order is triggered directly in the commercial system. Unnecessary travel time \u2013 the classic among non-essential, non-value-adding activities in maintenance \u2013 is thus drastically reduced.<br\/><br\/>From a business perspective, acceptance through use and use through acceptance are imperative, even apart from criteria such as increased equipment availability, reduced idle and waiting times, feedback loops to in-house machine building, or generally more efficient maintenance. This is because at SIMON GROUP, working hours are booked and production orders are closed via the interface between GS-Service and the ERP in use: &#8220;Releasing the orders in GS-Service,&#8221; explains Marcin Schulz, &#8220;triggers the assignment of a confirmation number in the ERP. That means the ERP generates a nine-digit number, which is merged with the ticket, and upon completion the whole thing is transferred back to GS. Nothing more can be booked at that point; the order is closed in both the ERP and GS.&#8221; <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7e178852 e-con-full e-flex e-con e-child\" data-id=\"7e178852\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-27b9c0e2 e-flex e-con-boxed e-con e-child\" data-id=\"27b9c0e2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-24041cd4 e-con-full e-flex e-con e-child\" data-id=\"24041cd4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3b8071de elementor-widget elementor-widget-image\" data-id=\"3b8071de\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"212\" height=\"300\" src=\"https:\/\/www.greengate.de\/wp-content\/uploads\/2026\/09\/simon-212x300.png\" class=\"attachment-medium size-medium wp-image-9883\" alt=\"\" srcset=\"https:\/\/www.greengate.de\/wp-content\/uploads\/2026\/09\/simon-212x300.png 212w, https:\/\/www.greengate.de\/wp-content\/uploads\/2026\/09\/simon-725x1024.png 725w, https:\/\/www.greengate.de\/wp-content\/uploads\/2026\/09\/simon-768x1085.png 768w, https:\/\/www.greengate.de\/wp-content\/uploads\/2026\/09\/simon-600x848.png 600w, https:\/\/www.greengate.de\/wp-content\/uploads\/2026\/09\/simon.png 792w\" sizes=\"(max-width: 212px) 100vw, 212px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-571b10ef e-con-full e-flex e-con e-child\" data-id=\"571b10ef\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-76271f3e elementor-widget elementor-widget-text-editor\" data-id=\"76271f3e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>The Customer Success Story as a PDF<\/h2><p>Download the Simon Group customer success story as a PDF here. If you have any further questions, feel free to get in touch. We look forward to hearing from you.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-421ded37 elementor-widget elementor-widget-button\" data-id=\"421ded37\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.greengate.de\/en\/anwenderbericht-simon-group\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Simon Group Case Study download<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-482e08fb e-flex e-con-boxed e-con e-parent\" data-id=\"482e08fb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-53a4093c elementor-widget elementor-widget-heading\" data-id=\"53a4093c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Get up and running faster with our blueprints<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6fdaed1 elementor-widget elementor-widget-text-editor\" data-id=\"6fdaed1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Whether you have to master similar tasks in your company or face other challenges: check whether GreenGate software can help you. Here you will find related Blueprints that can handle maintenance tasks and solve problems. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-30ebe26e elementor-widget elementor-widget-shortcode\" data-id=\"30ebe26e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><div class=\"woocommerce columns-4 \"><\/div>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6bd9d91e e-flex e-con-boxed e-con e-parent\" data-id=\"6bd9d91e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4846fe78 e-con-full e-flex e-con e-child\" data-id=\"4846fe78\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6de254d9 elementor-widget elementor-widget-rating\" data-id=\"6de254d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"rating.default\">\n\t\t\t\t\t\t\t<div class=\"e-rating\" itemtype=\"https:\/\/schema.org\/Rating\" itemscope=\"\" itemprop=\"reviewRating\">\n\t\t\t<meta itemprop=\"worstRating\" content=\"0\">\n\t\t\t<meta itemprop=\"bestRating\" content=\"5\">\n\t\t\t<div class=\"e-rating-wrapper\" itemprop=\"ratingValue\" content=\"5\" role=\"img\" aria-label=\"Rated 5 out of 5\">\n\t\t\t\t\t\t\t<div class=\"e-icon\">\n\t\t\t\t<div class=\"e-icon-wrapper e-icon-marked\">\n\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-star\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M450 75L338 312 88 350C46 354 25 417 58 450L238 633 196 896C188 942 238 975 275 954L500 837 725 954C767 975 813 942 804 896L763 633 942 450C975 417 954 358 913 350L663 312 550 75C529 33 471 33 450 75Z\"><\/path><\/svg>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"e-icon-wrapper e-icon-unmarked\">\n\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-star\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M450 75L338 312 88 350C46 354 25 417 58 450L238 633 196 896C188 942 238 975 275 954L500 837 725 954C767 975 813 942 804 896L763 633 942 450C975 417 954 358 913 350L663 312 550 75C529 33 471 33 450 75Z\"><\/path><\/svg>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"e-icon\">\n\t\t\t\t<div class=\"e-icon-wrapper e-icon-marked\">\n\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-star\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M450 75L338 312 88 350C46 354 25 417 58 450L238 633 196 896C188 942 238 975 275 954L500 837 725 954C767 975 813 942 804 896L763 633 942 450C975 417 954 358 913 350L663 312 550 75C529 33 471 33 450 75Z\"><\/path><\/svg>\t\t\t\t<\/div>\n\t\t\t\t<div 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aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-star\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M450 75L338 312 88 350C46 354 25 417 58 450L238 633 196 896C188 942 238 975 275 954L500 837 725 954C767 975 813 942 804 896L763 633 942 450C975 417 954 358 913 350L663 312 550 75C529 33 471 33 450 75Z\"><\/path><\/svg>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"e-icon\">\n\t\t\t\t<div class=\"e-icon-wrapper e-icon-marked\">\n\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-star\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M450 75L338 312 88 350C46 354 25 417 58 450L238 633 196 896C188 942 238 975 275 954L500 837 725 954C767 975 813 942 804 896L763 633 942 450C975 417 954 358 913 350L663 312 550 75C529 33 471 33 450 75Z\"><\/path><\/svg>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"e-icon-wrapper e-icon-unmarked\">\n\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-star\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M450 75L338 312 88 350C46 354 25 417 58 450L238 633 196 896C188 942 238 975 275 954L500 837 725 954C767 975 813 942 804 896L763 633 942 450C975 417 954 358 913 350L663 312 550 75C529 33 471 33 450 75Z\"><\/path><\/svg>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"e-icon\">\n\t\t\t\t<div class=\"e-icon-wrapper e-icon-marked\">\n\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-star\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M450 75L338 312 88 350C46 354 25 417 58 450L238 633 196 896C188 942 238 975 275 954L500 837 725 954C767 975 813 942 804 896L763 633 942 450C975 417 954 358 913 350L663 312 550 75C529 33 471 33 450 75Z\"><\/path><\/svg>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"e-icon-wrapper e-icon-unmarked\">\n\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-star\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M450 75L338 312 88 350C46 354 25 417 58 450L238 633 196 896C188 942 238 975 275 954L500 837 725 954C767 975 813 942 804 896L763 633 942 450C975 417 954 358 913 350L663 312 550 75C529 33 471 33 450 75Z\"><\/path><\/svg>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-22610465 e-con-full e-flex e-con e-child\" data-id=\"22610465\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-64ed82d5 elementor-widget__width-inherit elementor-widget-mobile__width-auto elementor-widget elementor-widget-text-editor\" data-id=\"64ed82d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>That&#8217;s why <span style=\"font-size: inherit; font-style: inherit; font-variant-caps: inherit; letter-spacing: var(--theme-letter-spacing); text-transform: var(--theme-text-transform); text-decoration: var(--theme-text-decoration);\">so many<\/span><span style=\"font-family: Verdana; font-size: var(--theme-font-size); font-style: var(--theme-font-style, inherit); font-variant-caps: inherit; letter-spacing: var(--theme-letter-spacing); text-transform: var(--theme-text-transform); text-decoration: var(--theme-text-decoration);\"> companies<\/span><span style=\"font-size: inherit; font-style: inherit; font-variant-caps: inherit; letter-spacing: var(--theme-letter-spacing); text-transform: var(--theme-text-transform); text-decoration: var(--theme-text-decoration);\"> trust us.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d8f6500 e-con-full e-flex e-con e-child\" data-id=\"d8f6500\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-309c5b56 e-con-full e-flex e-con e-child\" data-id=\"309c5b56\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bca48ad elementor-widget elementor-widget-image\" data-id=\"bca48ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.greengate.de\/wp-content\/uploads\/2026\/02\/DIN-EN-ISO_IEC-27001_2024-DE.png\" target=\"_blank\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"186\" src=\"https:\/\/www.greengate.de\/wp-content\/uploads\/2026\/02\/iso27001-zertifikat-250px-1.png\" class=\"attachment-large size-large wp-image-8937\" alt=\"iso27001 certificate 250px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-168d39c1 e-con-full e-flex e-con e-child\" data-id=\"168d39c1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-43eeaed4 elementor-widget elementor-widget-image\" data-id=\"43eeaed4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.greengate.de\/wp-content\/uploads\/2026\/02\/Urkunde-Nachhaltigkeitskodex_GreenGate-AG.pdf\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"186\" src=\"https:\/\/www.greengate.de\/wp-content\/uploads\/2026\/02\/bitmi-nachhaltigkeit-zertifikat-250px.png\" class=\"attachment-large size-large wp-image-8938\" alt=\"bitmi sustainability certificate 250px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1da32951 e-con-full e-flex e-con e-child\" data-id=\"1da32951\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-8d40cb8 e-con-full e-flex e-con e-child\" data-id=\"8d40cb8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5765506e elementor-widget elementor-widget-image\" data-id=\"5765506e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.greengate.de\/wp-content\/uploads\/2026\/02\/Mitgliedsurkunde_2026_202512194172212.pdf\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"186\" src=\"https:\/\/www.greengate.de\/wp-content\/uploads\/2026\/02\/software-made-in-germany-zertifikat-250px.png\" class=\"attachment-large size-large wp-image-8939\" alt=\"software made in germany certificate 250px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-747098f8 e-con-full e-flex e-con e-child\" data-id=\"747098f8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-27b2595d elementor-widget elementor-widget-image\" data-id=\"27b2595d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"186\" src=\"https:\/\/www.greengate.de\/wp-content\/uploads\/2026\/02\/kununu-top-arbeitgeber-zertifikat-150px.png\" class=\"attachment-large size-large wp-image-8940\" alt=\"kununu top employer certificate 150px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6e6722e e-flex e-con-boxed e-con e-parent\" data-id=\"6e6722e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4f95bc9a e-con-full e-flex e-con e-child\" data-id=\"4f95bc9a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2b54d4e5 elementor-widget elementor-widget-heading\" data-id=\"2b54d4e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Contact us<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-538290a8 e-con-full e-flex e-con e-child\" data-id=\"538290a8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3d395f6f elementor-widget elementor-widget-text-editor\" data-id=\"3d395f6f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>If you have further questions about this case, please call us or fill out the form here. We will get back to you promptly.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b30e325 elementor-widget elementor-widget-hubspot-form\" data-id=\"6b30e325\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"hubspot-form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t\t\t\t\t<script>\n\t\t\t\t\t\t\twindow.hsFormsOnReady = window.hsFormsOnReady || [];\n\t\t\t\t\t\t\twindow.hsFormsOnReady.push(()=>{\n\t\t\t\t\t\t\t\thbspt.forms.create({\n\t\t\t\t\t\t\t\t\tportalId: 27186695,\n\t\t\t\t\t\t\t\t\tformId: \"08773d91-2fe5-4073-8734-991677429dfa\",\n\t\t\t\t\t\t\t\t\ttarget: \"#hbspt-form-1792071581000-4264669789\",\n\t\t\t\t\t\t\t\t\tregion: \"eu1\",\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t})});\n\t\t\t\t\t\t<\/script>\n\t\t\t\t\t\t<div class=\"hbspt-form\" id=\"hbspt-form-1792071581000-4264669789\"><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Reference Customer | Case Study Why the Mobile App Changes Everything Discover key facts Metalworking specialist SIMON GROUP: maintenance powered by the mobile app GS-Web since 2022 With GreenGate&#8217;s (D\/CH) GS-Service software suite as its intelligent data hub, SIMON GROUP gets the people, machines and processes working together more effectively and sustainably. The mobile app [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":8967,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-9878","page","type-page","status-publish","hentry"],"blocksy_meta":{"styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":8}},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Simon Group Customer Success Story - GreenGate AG<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.greengate.de\/en\/references\/simon-group-customer-success-story\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Simon Group Customer Success Story - GreenGate AG\" \/>\n<meta property=\"og:description\" content=\"Reference Customer | Case Study Why the Mobile App Changes Everything Discover key facts Metalworking specialist SIMON GROUP: maintenance powered by the mobile app GS-Web since 2022 With GreenGate&#8217;s (D\/CH) GS-Service software suite as its intelligent data hub, SIMON GROUP gets the people, machines and processes working together more effectively and sustainably. 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