{"id":9303,"date":"2026-03-18T07:46:50","date_gmt":"2026-03-18T06:46:50","guid":{"rendered":"https:\/\/www.greengate.de\/references\/ckw-ag-user-report\/"},"modified":"2026-09-24T06:49:36","modified_gmt":"2026-09-24T05:49:36","slug":"ckw-ag","status":"publish","type":"page","link":"https:\/\/www.greengate.de\/en\/references\/ckw-ag\/","title":{"rendered":"CKW AG User Report"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"9303\" class=\"elementor elementor-9303 elementor-2409\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2fa692e2 e-con-full e-flex e-con e-parent\" data-id=\"2fa692e2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-ae45b3c e-flex e-con-boxed e-con e-child\" data-id=\"ae45b3c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4860e857 elementor-widget elementor-widget-text-editor\" data-id=\"4860e857\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Reference Customer | Case Study<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1777eb4c elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"1777eb4c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">CKW AG plans, controls, documents, and analyzes maintenance activities primarily in the medium and low voltage sectors and in the public lighting segment with GS-Service.<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-23400179 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"23400179\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#CKW\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Discover key facts<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-98f2788 e-flex e-con-boxed e-con e-parent\" data-id=\"98f2788\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1e27f9d elementor-widget elementor-widget-template\" data-id=\"1e27f9d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"container\" data-elementor-id=\"6176\" class=\"elementor elementor-6176\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-55099f6b e-flex e-con-boxed e-con e-parent\" data-id=\"55099f6b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2c82c506 elementor-widget elementor-widget-breadcrumbs\" data-id=\"2c82c506\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t\t<nav id=\"breadcrumbs\"><span><span><a href=\"https:\/\/www.greengate.de\/en\/\">Home<\/a><\/span><\/span><\/nav>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-523ef68 e-flex e-con-boxed e-con e-parent\" data-id=\"523ef68\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2ae9838 e-con-full e-flex e-con e-child\" data-id=\"2ae9838\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0fc8c10 elementor-widget elementor-widget-heading\" data-id=\"0fc8c10\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Case Study: Experiences of the utility company CKW AG (Centralschweizerische Kraftwerke AG) with the maintenance applications GS-Touch and GS-Web<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b7a03d2 elementor-widget elementor-widget-text-editor\" data-id=\"b7a03d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3>CKW &#8211; Yes to tomorrow.<\/h3><div><div id=\"c4762\" class=\"anchor-target\"><div class=\" l-section l-section--space-before-small l-section--space-after-none \"><div class=\" l-main-wrap \"><div class=\"l-container\"><div><div class=\"frame frame-type-textmedia\"><div class=\"text-media text-media--center text-media--above\"><div class=\"bodytext\"><p>Right in the thick of it: CKW AG relies on maintenance and operational management with GS-Manager, GS-Touch, and GS-Web.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div id=\"c4750\" class=\"anchor-target\"><div class=\" l-section l-section--space-before-small \"><div class=\" l-main-wrap \"><div class=\"l-container\"><div><div class=\"frame frame-type-textmedia\"><div class=\"text-media text-media--center text-media--above\"><div class=\"bodytext\"><p>&#8220;CKW \u2013 Yes to tomorrow&#8221; \u2013 a utility company positioning itself as progressively as <a href=\"https:\/\/www.ckw.ch\/\" target=\"_blank\" rel=\"noopener\">CKW AG<\/a> must confidently keep both in mind: past and future. To achieve this, CKW, today the largest energy service provider in Central Switzerland, has been investing since 1894 in both new infrastructure and the maintenance and optimization of existing assets. Since 2009, GreenGate&#8217;s (D\/CH) IT system GS-Service has been used at the critical point of commissioning objects in CKW&#8217;s low-voltage network.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-42541ff e-con-full e-flex e-con e-child\" data-id=\"42541ff\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f5c2c16 elementor-toc--minimized-on-tablet elementor-widget elementor-widget-table-of-contents\" data-id=\"f5c2c16\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;headings_by_tags&quot;:[&quot;h2&quot;,&quot;h3&quot;],&quot;exclude_headings_by_selector&quot;:[],&quot;no_headings_message&quot;:&quot;No headings were found on this page.&quot;,&quot;marker_view&quot;:&quot;numbers&quot;,&quot;minimize_box&quot;:&quot;yes&quot;,&quot;minimized_on&quot;:&quot;tablet&quot;,&quot;hierarchical_view&quot;:&quot;yes&quot;,&quot;min_height&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"table-of-contents.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-toc__header\">\n\t\t\t\t\t\t<h4 class=\"elementor-toc__header-title\">\n\t\t\t\tIn this user report:\t\t\t<\/h4>\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-toc__toggle-button elementor-toc__toggle-button--expand\" role=\"button\" tabindex=\"0\" aria-controls=\"elementor-toc__f5c2c16\" aria-expanded=\"true\" aria-label=\"Open table of contents\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div>\n\t\t\t\t<div class=\"elementor-toc__toggle-button elementor-toc__toggle-button--collapse\" role=\"button\" tabindex=\"0\" aria-controls=\"elementor-toc__f5c2c16\" aria-expanded=\"true\" aria-label=\"Close table of contents\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<div id=\"elementor-toc__f5c2c16\" class=\"elementor-toc__body\">\n\t\t\t<div class=\"elementor-toc__spinner-container\">\n\t\t\t\t<svg class=\"elementor-toc__spinner eicon-animation-spin e-font-icon-svg e-eicon-loading\" aria-hidden=\"true\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M500 975V858C696 858 858 696 858 500S696 142 500 142 142 304 142 500H25C25 237 238 25 500 25S975 237 975 500 763 975 500 975Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a649a14 e-con-full e-flex e-con e-parent\" data-id=\"a649a14\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-7221a31 e-flex e-con-boxed e-con e-child\" data-id=\"7221a31\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-324ef09 elementor-widget elementor-widget-menu-anchor\" data-id=\"324ef09\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"CKW\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4cc3504 elementor-widget elementor-widget-text-editor\" data-id=\"4cc3504\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2><span style=\"color: #ffffff\">Key data of the practical report: GS-Service &amp; GS-Mobile in use at CKW AG:<\/span><\/h2><div><p> <\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d956417 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"d956417\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5ab381b e-flex e-con-boxed e-con e-parent\" data-id=\"5ab381b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5e2f2c1 e-con-full e-flex e-con e-child\" data-id=\"5e2f2c1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-04b7a1a elementor-widget elementor-widget-text-editor\" data-id=\"04b7a1a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3><span style=\"color: #ffffff\">Industry: Energy, Network Operations<\/span><\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4ba3f21 e-con-full e-flex e-con e-child\" data-id=\"4ba3f21\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7cee1cc elementor-widget elementor-widget-text-editor\" data-id=\"7cee1cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3><span style=\"color: #ffffff\">Software used: <\/span><\/h3><p>GS-Service &#8211; GS-Manager, GS-Touch, GS-Web<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-87e8356 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"87e8356\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8e652ed e-con-full e-flex e-con e-child\" data-id=\"8e652ed\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8c9952c elementor-widget elementor-widget-text-editor\" data-id=\"8c9952c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3><span style=\"color: #ffffff\"><span>Supported processes:<\/span><\/span><\/h3><ul><li>Consistent, personnel-independent management and documentation of data for objects, assets, operating equipment, and processes in the medium and low voltage sectors<\/li><li>Planned\/unplanned maintenance of transformer stations, overhead lines, and distribution cabinets \u2013 on-site with GreenGate mobile applications on various devices<\/li><li>Maintenance of public lighting on behalf of some municipalities<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6bbd775 e-con-full e-flex e-con e-child\" data-id=\"6bbd775\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e43c621 elementor-widget elementor-widget-text-editor\" data-id=\"e43c621\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li>Planning, control, and documentation of the commissioning of new plants and infrastructures, including the recording of master data in the GS system<\/li><li>Management and control of operating equipment (PPE, vehicles, tools, etc.)<\/li><li>Master data storage and event documentation in the GS system for assets in the high-voltage sector (substations, high-voltage lines)<\/li><li>Visualization of functional relationships in the GIS system\/integration with network information system (daily, bidirectional synchronization)<\/li><li>Information transfer to the SAP ERP system<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1899f7f e-con-full e-flex e-con e-child\" data-id=\"1899f7f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-733f73b elementor-widget elementor-widget-text-editor\" data-id=\"733f73b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3><span style=\"color: #ffffff\"><span>Challenge:<\/span><\/span><\/h3><ul><li>Planning, control, and documentation of operational maintenance activities<\/li><li>Creation of an interactive knowledge platform for technical operational management<\/li><li>Legally compliant documentation of maintenance and defects\/events<\/li><li>Integration into CKW AG&#8217;s IT landscape (e.g., with NIS AG&#8217;s network information system with Smallworld GIS system; SAP ERP system)<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d78f00e elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"d78f00e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5bd035a e-con-full e-flex e-con e-child\" data-id=\"5bd035a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4e07562 elementor-widget elementor-widget-text-editor\" data-id=\"4e07562\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3 style=\"color: #000000;text-transform: none\"><span style=\"color: #ffffff\">Procedure: <\/span><\/h3><p>Continuous digital inventory of plant infrastructure, operating equipment, and personnel in GS-Service; inventory, definition, and analysis of maintenance processes in GS-Service; setting up checklists, work orders, etc. in GS-Service; integration of mobile GreenGate solutions; integration with network information system\/GIS system; interface to the ERP system<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-25d84ab elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"25d84ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-31f0d31 e-con-full e-flex e-con e-child\" data-id=\"31f0d31\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8987341 elementor-widget elementor-widget-text-editor\" data-id=\"8987341\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3 style=\"font-style: normal;letter-spacing: normal;text-transform: none;text-decoration: none;border-width: medium;font-family: Verdana;color: #000000\"><span style=\"color: #ffffff\">Result: <\/span><\/h3><p>CKW AG plans, controls, documents, and analyzes maintenance activities primarily in the medium and low voltage sectors and in the public lighting segment with GS-Service. The GreenGate mobile solutions GS-Web and GS-Touch are used in daily operations.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-47b145a e-flex e-con-boxed e-con e-parent\" data-id=\"47b145a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bec105a e-flex e-con-boxed e-con e-parent\" data-id=\"bec105a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8217806 e-con-full e-flex e-con e-child\" data-id=\"8217806\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-74de1d0 elementor-widget elementor-widget-text-editor\" data-id=\"74de1d0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>With GS-Service, CKW maps the digital shadow of its maintenance personnel, assets, and operating equipment. The dynamic component in daily operations is also GS-supported: the lifelong maintenance of all objects required for electricity distribution \u2013 such as transformer stations and distribution cabinets. Street lighting and personal protective equipment (PPE) are also managed in the system. The GreenGate solution for maintenance and operational management is used mobile with the GS-Touch app and, more recently, in the field with the browser-based GS-Web. In conversation about this: Application Manager Thomas Br\u00e4ndlin, business informatics specialist and GS application manager at CKW.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5c68004f e-flex e-con-boxed e-con e-parent\" data-id=\"5c68004f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-165174d2 elementor-widget elementor-widget-heading\" data-id=\"165174d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Profile: CKW AG<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c00c0bb elementor-widget elementor-widget-text-editor\" data-id=\"2c00c0bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Founded in 1894, CKW (Centralschweizerische Kraftwerke AG) is today the largest energy service provider in Central Switzerland with over 200,000 end customers in the cantons of Lucerne, Schwyz, and Uri. The company, headquartered in Lucerne, employs 2,000 people throughout Switzerland, including over 300 apprentices in 16 professions. CKW is the largest private sector training company in Central Switzerland and offers private and business customers products and services in segments such as electrical, photovoltaics, heating technology, e-mobility, building automation, ICT solutions, and security.<\/p><p>The security of supply in the CKW area is 99.996 percent. To ensure this remains the case, CKW is currently investing in expanding the capacity of the power grid for the energy solutions of the future. CKW&#8217;s vision is: &#8220;We are the first point of contact for our customers for the transformation towards attractive, climate-neutral energy solutions, thus transforming ourselves from a pure energy supplier to a holistic decarbonization partner.&#8221;<\/p><p>This includes not only the ongoing operation of its own hydropower plants throughout Switzerland but also the significantly boosted solar energy business. CKW now installs 700 solar systems per year with a department of around 200 employees, including large-scale systems over two megawatt-peak. CKW has been working with GreenGate&#8217;s GS-Service maintenance and operational management system since 2009 \u2013 30 employees use GS-Manager, and around 100 colleagues, primarily from maintenance, use the mobile solutions GS-Touch and GS-Web.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a52830c e-flex e-con-boxed e-con e-parent\" data-id=\"a52830c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-31a4a27 e-con-full e-flex e-con e-child\" data-id=\"31a4a27\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1f09cac elementor-widget elementor-widget-heading\" data-id=\"1f09cac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Interview with Application Manager Thomas Br\u00e4ndlin<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8c40297 e-con-full e-flex e-con e-child\" data-id=\"8c40297\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cdfcd61 elementor-widget elementor-widget-text-editor\" data-id=\"cdfcd61\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>CKW&#8217;s strategic objective is a &#8220;Sustainable future through innovative energy solutions.&#8221; To what extent does GS-Service, GreenGate&#8217;s maintenance and operational management system, support this approach?<\/strong><\/p><p>Thomas Br\u00e4ndlin: With GS-Service, which we call NIS-IH, we manage the operational maintenance business in the medium and low voltage sectors. This is the core of the application: we are talking about 2,430 transformer stations, 8,200 distribution cabinets across the entire area, 7,600 km of overhead lines, and public lighting.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-52c523c e-con-full e-flex e-con e-child\" data-id=\"52c523c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-5a68e8a e-con-full e-flex e-con e-child\" data-id=\"5a68e8a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4198b2b elementor-widget elementor-widget-text-editor\" data-id=\"4198b2b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Today, the rule of thumb is: the smarter the power grid, the easier it is to implement the energy transition with the climate-friendly provision of affordable electricity. However, this cannot have been the primary intention behind the implementation of GS-Service back in 2009.<\/strong><\/p><p>Br\u00e4ndlin: Our main focus then, as it is now, was on driving digitalization. We want to keep processes lean and make them even more efficient. The question is always: Can manual tasks be automated? This shapes the mindset within the company. Before GS-Service, there was only a rudimentary, rather static solution, an &#8216;asset database.&#8217; The old data was then migrated to GS-Service.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e26aa65 e-con-full e-flex e-con e-child\" data-id=\"e26aa65\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f1dfb5a elementor-widget elementor-widget-image\" data-id=\"f1dfb5a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/www.greengate.de\/wp-content\/uploads\/2026\/03\/wartung-ckw-smartmeter.jpg\" class=\"attachment-large size-large wp-image-9299\" alt=\"Electrician at work\" srcset=\"https:\/\/www.greengate.de\/wp-content\/uploads\/2026\/03\/wartung-ckw-smartmeter.jpg 600w, https:\/\/www.greengate.de\/wp-content\/uploads\/2026\/03\/wartung-ckw-smartmeter-300x200.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cada2f6 e-con-full e-flex e-con e-child\" data-id=\"cada2f6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-23889bd elementor-widget elementor-widget-text-editor\" data-id=\"23889bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>What exactly does CKW plan, control, and document with GS-Service?<\/strong><\/p><p>Br\u00e4ndlin: For example, the inspections and maintenance of assets in the medium and low voltage sectors. This runs smoothly, especially for planned, recurring tasks that are defined once and then reused each time they are performed. The maintenance teams from the Network Services department usually have a one-year window for planned tasks. They largely organize themselves, retrieve information from the system, and are guided by the GS. When on-site, they carry mini-tablets the size of a chest pocket or smartphones. Here, information, work orders, and checklists can be accessed and filled out from the GS. The use of GS-Web has significantly increased the degree of self-organization, as it allows for a &#8216;live&#8217; retrieval of open tasks with a map view online.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2906cc87 e-flex e-con-boxed e-con e-parent\" data-id=\"2906cc87\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6ac16974 elementor-widget elementor-widget-text-editor\" data-id=\"6ac16974\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>&#8220;The mobile access with GS-Touch and now GS-Web is certainly an &#8216;outstanding&#8217; feature that simplifies the work of technicians and planners.&#8221;<\/strong><\/p><p>Application Manager Thomas Br\u00e4ndlin, CKW AG<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2edbb06 e-flex e-con-boxed e-con e-parent\" data-id=\"2edbb06\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e990419 e-con-full e-flex e-con e-child\" data-id=\"e990419\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-1fa0d40 e-con-full e-flex e-con e-child\" data-id=\"1fa0d40\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7deba0f elementor-widget elementor-widget-text-editor\" data-id=\"7deba0f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>The 120 colleagues from the maintenance department use GS-Service not only for work in the medium and low voltage networks.<\/strong><\/p><p>Br\u00e4ndlin: That&#8217;s correct. The management and control of operating equipment such as PPE, vehicles, and tools, etc., run via GS-Service. Usually once a year, each employee has a personal task, which they complete system-supported and store everything in the GS. Events, especially power outages in the high-voltage network, are also documented in the system. Furthermore, we organize and document the maintenance of public lighting for all municipalities in our network area via GS-Service. These are very specific tasks: regular officially prescribed checks, lamp replacement, etc.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-211c6a8 e-con-full e-flex e-con e-child\" data-id=\"211c6a8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-018becc elementor-widget elementor-widget-image\" data-id=\"018becc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/www.greengate.de\/wp-content\/uploads\/2026\/03\/stoerungsbehebung-niederspannung-ckw.jpg\" class=\"attachment-large size-large wp-image-9300\" alt=\"power pole in the landscape\" srcset=\"https:\/\/www.greengate.de\/wp-content\/uploads\/2026\/03\/stoerungsbehebung-niederspannung-ckw.jpg 600w, https:\/\/www.greengate.de\/wp-content\/uploads\/2026\/03\/stoerungsbehebung-niederspannung-ckw-300x200.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4b125b4 e-con-full e-flex e-con e-child\" data-id=\"4b125b4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e510bbc elementor-widget elementor-widget-text-editor\" data-id=\"e510bbc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div id=\"c4740\" class=\"anchor-target\"><div class=\" l-section l-section--space-after-none \"><div class=\" l-main-wrap \"><div class=\"l-container\"><div><div class=\"frame frame-type-textmedia\"><div class=\"text-media text-media--right text-media--intext\"><div class=\"bodytext\"><p><strong>However, the bread-and-butter business is&#8230;<\/strong><\/p><p>Br\u00e4ndlin: &#8230;the regular inspections \u2013 partly annually, partly biennially \u2013 of the plants and lines in the medium and low voltage networks and the regular maintenance. These occur every two or five years. And clearly: GS is predestined for defect resolution, and the commissioning of plants can also be realized via GS.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div id=\"c4768\" class=\"anchor-target\"><div class=\" l-section l-section--space-before-none l-section--space-after-none \"><div class=\" l-main-wrap \"><div class=\"l-container\"><div><div class=\"frame frame-type-textmedia\"><div class=\"text-media text-media--center text-media--above\"><div class=\"bodytext\"><p><strong>Keyword commissioning: If a digital system like GS-Service is integrated into real processes relatively early as a kind of growing life-cycle record, various tasks from different trades can be effectively organized. Do you share this assessment?<\/strong><\/p><p>Br\u00e4ndlin: That&#8217;s obvious. Let&#8217;s take the processes for commissioning a new transformer station. These are quite complex, as many different specialists, sub-processes, and several IT systems are involved. Therefore, it is important that the new object with its activities is created early and that the commissioning task in GS-Manager already corresponds to the necessary procedures or guides the technician on site. The same applies to subsequent defect resolution. The underlying process for planning and realizing due tasks must not only be clearly defined but also soundly and comprehensibly stored in the system for everyone.<\/p><p><strong>Consistent data management is one of the major challenges for an energy service provider like CKW, especially since multiple systems need to be used, maintained, and networked.<\/strong><\/p><p>Br\u00e4ndlin: Specifically, NIS AG&#8217;s network information system with the Smallworld GIS system is strongly integrated with GS; daily synchronizations occur in both directions. That&#8217;s why we also call GS &#8216;NIS-IH&#8217; internally. Our assets in the high-voltage sector, such as substations and high-voltage lines, are only rudimentarily recorded as master data in the GS system. Even if maintenance sometimes runs via GS, our Plants and Engineering department, which is responsible for larger plants, uses additional software such as asset management solutions or modern modeling tools in the BIM area.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div id=\"c4766\" class=\"anchor-target\"><div class=\" l-section \"><div class=\" l-main-wrap \"><div class=\"l-container\"><div><div class=\"frame frame-type-image\"><div class=\"ce-image ce-center ce-above\"> <\/div><\/div><\/div><\/div><\/div><\/div><\/div><div id=\"c4767\" class=\"anchor-target\"><div class=\" l-section l-section--bg-1 \"><div class=\" l-main-wrap \"><div class=\"l-container\"><div><div class=\"frame frame-type-rm_custom_elements_highlight_text_element\"><div class=\"highlight-text-wrap highlight-text-wrap--align_center\"><div class=\"highlight-text\"><div class=\"highlight-text__item\"><div class=\"highlight-text__item__text\"> <\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5208f882 e-flex e-con-boxed e-con e-parent\" data-id=\"5208f882\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5a07d6dc elementor-widget elementor-widget-text-editor\" data-id=\"5a07d6dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Inspections and maintenance of assets in the medium and low voltage sectors run smoothly with GS-Service \u2013 especially planned, recurring tasks that are defined once and then reused each time they are performed.<\/strong><\/p><p>Application Manager Thomas Br\u00e4ndlin, CKW AG<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-753207b6 e-flex e-con-boxed e-con e-parent\" data-id=\"753207b6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-867cbdd e-con-full e-flex e-con e-child\" data-id=\"867cbdd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b3591a9 elementor-widget elementor-widget-text-editor\" data-id=\"b3591a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Are there other interfaces to other systems?<\/strong><\/p><p>Br\u00e4ndlin: Also to SAP, our ERP system. This involves reconciling master data or, for example, creating invoices for third-party customers. We handle the maintenance of public lighting via GS. Data from the GS is then read into SAP via an interface, and the invoice is generated from it. GS is also connected to our eDossier, where we centrally manage plant documentation: schematics, test certificates, images, contracts, etc. Finally, to our network control system, which reads certain data from the GS.<\/p><p><strong>And is everything running as it should: well to very well?<\/strong><\/p> <p>Br\u00e4ndlin: GS is a largely established running system for us with many routine processes in daily business. We see room for improvement, for example, in upgrades to new versions, which are too cumbersome and insufficiently automated, or the sometimes sluggish processing of tickets. There are also some issues with the usability and error-proneness of existing functionalities, as well as new technical features. The communication with GreenGate employees, however, is very pleasant and friendly \u2013 always pragmatic and helpful.<\/p><p><strong>GreenGate generally signals practical relevance not only in personal exchange but also with its solution portfolio. The no-code technology is one exclamation mark, the new mobile solutions are the other.<\/strong><\/p> <p>Br\u00e4ndlin: The mobile access with GS-Touch and now GS-Web is certainly an &#8216;outstanding&#8217; feature that simplifies the work of technicians and planners. Tasks can now also be completed on the go system-side. This includes task processing as well as defect recording. All of this includes a map display for objects, tasks, and defects.<\/p><p><strong>With GS-Touch, customer processes can be individually mapped as an app. The focus here is on the simple, fast processing of maintenance and repair tasks. GS-Web, however, can do even more, keywords being planning and dispatching.<\/strong><\/p><p>Br\u00e4ndlin: With GS-Web, it is possible to carry out unplanned additional work nearby. A feature that our planning department has long awaited. However, we carry out the dispatching of assignments on a different system.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-49e5c493 e-flex e-con-boxed e-con e-parent\" data-id=\"49e5c493\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-23718168 e-con-full e-flex e-con e-child\" data-id=\"23718168\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-12e92e55 e-con-full e-flex e-con e-child\" data-id=\"12e92e55\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1cb153dc elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"1cb153dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img decoding=\"async\" width=\"10240\" height=\"10240\" src=\"https:\/\/www.greengate.de\/wp-content\/uploads\/2026\/04\/sign_warning_voltage.svg\" class=\"attachment-full size-full wp-image-9301\" alt=\"Warning sign electricity\" \/><\/figure><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-213fa924 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"213fa924\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h4 style=\"text-align: center\">2,430 transformer stations<\/h4><p style=\"text-align: center\">8,200 distribution cabinets, 7,600 km of overhead lines, and public lighting are maintained with GreenGate IT solutions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-56f18604 e-con-full e-flex e-con e-child\" data-id=\"56f18604\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f9ed1f8 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"f9ed1f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"10240\" height=\"10240\" src=\"https:\/\/www.greengate.de\/wp-content\/uploads\/2026\/04\/users_crowd.svg\" class=\"attachment-full size-full wp-image-9302\" alt=\"\" \/><\/figure><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b4eda16 elementor-widget elementor-widget-text-editor\" data-id=\"1b4eda16\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h4 style=\"text-align: center\">100 employees<\/h4><p style=\"text-align: center\">of CKW AG use the mobile GreenGate solutions GS-Touch and GS-Web \u2013 30 employees use GS-Manager.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7608ddaa e-con-full e-flex e-con e-child\" data-id=\"7608ddaa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2ea456a2 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"2ea456a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"10240\" height=\"10240\" src=\"https:\/\/www.greengate.de\/wp-content\/uploads\/2026\/05\/home.svg\" class=\"attachment-full size-full wp-image-8935\" alt=\"\" \/><\/figure><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2b077017 elementor-widget elementor-widget-text-editor\" data-id=\"2b077017\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h4 style=\"text-align: center\">99.996%<\/h4><p style=\"text-align: center\"><strong>supply security. <\/strong>To ensure this remains the case, CKW is investing in expanding the capacity of the power grid for the energy solutions of the future.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d82660b elementor-widget elementor-widget-text-editor\" data-id=\"d82660b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>If you compare before and after: What has changed \u2013 what has improved \u2013 with the browser-based GS-Web?<\/strong><\/p><p>Br\u00e4ndlin: Before we had GS-Web, everything was planned. Even with GS-Touch, someone had to actively assign tasks to the tablet. You had to know: something is coming, it needs to be synchronized. When only GS-Service was available, lists had to be printed out. With GS-Web, that is now changing. Teams can retrieve tasks themselves when they are on the go. Tasks are also immediately visible after logging in. A browser-based work platform has long been requested. And with GS-Web, we are really making progress. Although here too, we hope for improvements in usability \u2013 handling, configuration options, performance.*<\/p><p>*Editor&#8217;s note: With GS-Web.Next, the performance and usability of the application will be raised to a new level.<\/p><p>Image credits: All photos Centralschweizerische Kraftwerke AG, Lucerne<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-18982a62 e-con-full e-flex e-con e-child\" data-id=\"18982a62\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-17f283af e-flex e-con-boxed e-con e-child\" data-id=\"17f283af\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5b4f539d e-con-full e-flex e-con e-child\" data-id=\"5b4f539d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-66c28e80 elementor-widget elementor-widget-image\" data-id=\"66c28e80\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"211\" height=\"300\" src=\"https:\/\/www.greengate.de\/wp-content\/uploads\/2026\/09\/ckw-211x300.png\" class=\"attachment-medium size-medium wp-image-9612\" alt=\"\" srcset=\"https:\/\/www.greengate.de\/wp-content\/uploads\/2026\/09\/ckw-211x300.png 211w, https:\/\/www.greengate.de\/wp-content\/uploads\/2026\/09\/ckw-719x1024.png 719w, https:\/\/www.greengate.de\/wp-content\/uploads\/2026\/09\/ckw-768x1094.png 768w, https:\/\/www.greengate.de\/wp-content\/uploads\/2026\/09\/ckw-600x855.png 600w, https:\/\/www.greengate.de\/wp-content\/uploads\/2026\/09\/ckw.png 785w\" sizes=\"(max-width: 211px) 100vw, 211px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-798aaca9 e-con-full e-flex e-con e-child\" data-id=\"798aaca9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7d71dd0f elementor-widget elementor-widget-text-editor\" data-id=\"7d71dd0f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>The Customer Case Study as a PDF<\/h2><p>Download the CKW AG customer case study as a PDF here. If you have any further questions, please feel free to contact us. We look forward to hearing from you.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5b574098 elementor-widget elementor-widget-button\" data-id=\"5b574098\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.greengate.de\/en\/anwenderbericht-ckw\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Case Study CKW AG download<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9e74805 e-flex e-con-boxed e-con e-parent\" data-id=\"9e74805\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6975866d elementor-widget elementor-widget-heading\" data-id=\"6975866d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Best practices and blueprints<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-712db807 elementor-widget elementor-widget-text-editor\" data-id=\"712db807\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Whether you have to master similar tasks in your company or face other challenges: check whether GreenGate software can help you. Here you will find related Blueprints that can handle maintenance tasks and solve problems. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-51b2d888 elementor-widget elementor-widget-shortcode\" data-id=\"51b2d888\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><div class=\"woocommerce columns-4 \"><\/div>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-21bd425d e-flex e-con-boxed e-con e-parent\" data-id=\"21bd425d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-52535fc2 e-con-full e-flex e-con e-child\" data-id=\"52535fc2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-4ca9f241 e-con-full e-flex e-con e-child\" data-id=\"4ca9f241\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3b9e00ba elementor-widget elementor-widget-rating\" data-id=\"3b9e00ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"rating.default\">\n\t\t\t\t\t\t\t<div class=\"e-rating\" itemtype=\"https:\/\/schema.org\/Rating\" itemscope=\"\" itemprop=\"reviewRating\">\n\t\t\t<meta itemprop=\"worstRating\" content=\"0\">\n\t\t\t<meta itemprop=\"bestRating\" content=\"5\">\n\t\t\t<div class=\"e-rating-wrapper\" itemprop=\"ratingValue\" content=\"5\" role=\"img\" aria-label=\"Rated 5 out of 5\">\n\t\t\t\t\t\t\t<div class=\"e-icon\">\n\t\t\t\t<div class=\"e-icon-wrapper e-icon-marked\">\n\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-star\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M450 75L338 312 88 350C46 354 25 417 58 450L238 633 196 896C188 942 238 975 275 954L500 837 725 954C767 975 813 942 804 896L763 633 942 450C975 417 954 358 913 350L663 312 550 75C529 33 471 33 450 75Z\"><\/path><\/svg>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"e-icon-wrapper e-icon-unmarked\">\n\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-star\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M450 75L338 312 88 350C46 354 25 417 58 450L238 633 196 896C188 942 238 975 275 954L500 837 725 954C767 975 813 942 804 896L763 633 942 450C975 417 954 358 913 350L663 312 550 75C529 33 471 33 450 75Z\"><\/path><\/svg>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"e-icon\">\n\t\t\t\t<div class=\"e-icon-wrapper e-icon-marked\">\n\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-star\" viewBox=\"0 0 1000 1000\" 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312 88 350C46 354 25 417 58 450L238 633 196 896C188 942 238 975 275 954L500 837 725 954C767 975 813 942 804 896L763 633 942 450C975 417 954 358 913 350L663 312 550 75C529 33 471 33 450 75Z\"><\/path><\/svg>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"e-icon-wrapper e-icon-unmarked\">\n\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-star\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M450 75L338 312 88 350C46 354 25 417 58 450L238 633 196 896C188 942 238 975 275 954L500 837 725 954C767 975 813 942 804 896L763 633 942 450C975 417 954 358 913 350L663 312 550 75C529 33 471 33 450 75Z\"><\/path><\/svg>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"e-icon\">\n\t\t\t\t<div class=\"e-icon-wrapper e-icon-marked\">\n\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-star\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M450 75L338 312 88 350C46 354 25 417 58 450L238 633 196 896C188 942 238 975 275 954L500 837 725 954C767 975 813 942 804 896L763 633 942 450C975 417 954 358 913 350L663 312 550 75C529 33 471 33 450 75Z\"><\/path><\/svg>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"e-icon-wrapper e-icon-unmarked\">\n\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-star\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M450 75L338 312 88 350C46 354 25 417 58 450L238 633 196 896C188 942 238 975 275 954L500 837 725 954C767 975 813 942 804 896L763 633 942 450C975 417 954 358 913 350L663 312 550 75C529 33 471 33 450 75Z\"><\/path><\/svg>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"e-icon\">\n\t\t\t\t<div class=\"e-icon-wrapper e-icon-marked\">\n\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-star\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M450 75L338 312 88 350C46 354 25 417 58 450L238 633 196 896C188 942 238 975 275 954L500 837 725 954C767 975 813 942 804 896L763 633 942 450C975 417 954 358 913 350L663 312 550 75C529 33 471 33 450 75Z\"><\/path><\/svg>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"e-icon-wrapper e-icon-unmarked\">\n\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-star\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M450 75L338 312 88 350C46 354 25 417 58 450L238 633 196 896C188 942 238 975 275 954L500 837 725 954C767 975 813 942 804 896L763 633 942 450C975 417 954 358 913 350L663 312 550 75C529 33 471 33 450 75Z\"><\/path><\/svg>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6d5a2117 e-con-full e-flex e-con e-child\" data-id=\"6d5a2117\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bdb30a7 elementor-widget__width-inherit elementor-widget-mobile__width-auto elementor-widget elementor-widget-text-editor\" data-id=\"bdb30a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>That&#8217;s why <span style=\"font-size: inherit;font-style: inherit;letter-spacing: var(--theme-letter-spacing);text-transform: var(--theme-text-transform);text-decoration: var(--theme-text-decoration)\">so many<\/span><span style=\"font-family: Verdana;font-size: var(--theme-font-size);font-style: var(--theme-font-style, inherit);letter-spacing: var(--theme-letter-spacing);text-transform: var(--theme-text-transform);text-decoration: var(--theme-text-decoration)\"> companies<\/span><span style=\"font-size: inherit;font-style: inherit;letter-spacing: var(--theme-letter-spacing);text-transform: var(--theme-text-transform);text-decoration: var(--theme-text-decoration)\"> trust us.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3fcec45d e-con-full e-flex e-con e-child\" data-id=\"3fcec45d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-5b88e568 e-con-full e-flex e-con e-child\" data-id=\"5b88e568\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-502f5b1f elementor-widget elementor-widget-image\" data-id=\"502f5b1f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.greengate.de\/wp-content\/uploads\/2026\/02\/DIN-EN-ISO_IEC-27001_2024-DE.png\" target=\"_blank\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"186\" src=\"https:\/\/www.greengate.de\/wp-content\/uploads\/2026\/02\/iso27001-zertifikat-250px-1.png\" class=\"attachment-large size-large wp-image-8937\" alt=\"iso27001 certificate 250px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element 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\/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3e2b85d8 e-con-full e-flex e-con e-child\" data-id=\"3e2b85d8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1ef80cc8 elementor-widget elementor-widget-image\" data-id=\"1ef80cc8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"186\" src=\"https:\/\/www.greengate.de\/wp-content\/uploads\/2026\/02\/kununu-top-arbeitgeber-zertifikat-150px.png\" class=\"attachment-large size-large wp-image-8940\" alt=\"kununu top employer certificate 150px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9f73864 e-flex e-con-boxed e-con e-parent\" data-id=\"9f73864\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-247bbf2 elementor-widget elementor-widget-heading\" data-id=\"247bbf2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Is this use case interesting for you? \nContact us.<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-24a6b82 e-con-full e-flex e-con e-child\" data-id=\"24a6b82\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-890bfb6 elementor-widget elementor-widget-text-editor\" data-id=\"890bfb6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>If you have further questions about this case, please call us or fill out the 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We will get back to you promptly.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3bc6319 elementor-widget elementor-widget-hubspot-form\" data-id=\"3bc6319\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"hubspot-form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t\t\t\t\t<script>\n\t\t\t\t\t\t\twindow.hsFormsOnReady = window.hsFormsOnReady || [];\n\t\t\t\t\t\t\twindow.hsFormsOnReady.push(()=>{\n\t\t\t\t\t\t\t\thbspt.forms.create({\n\t\t\t\t\t\t\t\t\tportalId: 27186695,\n\t\t\t\t\t\t\t\t\tformId: \"08773d91-2fe5-4073-8734-991677429dfa\",\n\t\t\t\t\t\t\t\t\ttarget: \"#hbspt-form-1792071563000-0491255682\",\n\t\t\t\t\t\t\t\t\tregion: \"eu1\",\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t})});\n\t\t\t\t\t\t<\/script>\n\t\t\t\t\t\t<div class=\"hbspt-form\" id=\"hbspt-form-1792071563000-0491255682\"><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Reference Customer | Case Study CKW AG plans, controls, documents, and analyzes maintenance activities primarily in the medium and low voltage sectors and in the public lighting segment with GS-Service. Discover key facts Case Study: Experiences of the utility company CKW AG (Centralschweizerische Kraftwerke AG) with the maintenance applications GS-Touch and GS-Web CKW &#8211; Yes [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":8967,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-9303","page","type-page","status-publish","hentry"],"blocksy_meta":{"styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":8}},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Reference CKW: GS-Service &amp; GS-Touch in Network Operations<\/title>\n<meta name=\"description\" content=\"GS-Service and CKW AG: Planning, control, and evaluation of maintenance in the medium and low voltage sectors and for public 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